Slack is back up after leaving millions unable to send or receive messages on the first day back to work for 2021 Outage started aroun
Slack is back up after leaving millions unable to send or receive messages on the first day back to work for 2021
- Outage started around 2:48pm GMT (9:48am ET), according to downdetector
- By 3:16pm downdetector records more than 15,000 user issues around the US
- In comparison the UK-specific site had more than 1,000 complaints at this stage
- The issues had been resolved by 18:00 GMT (13:00 ET)
Slack, the popular platform which is used by many people working from home, was down for millions around the world for more than three hours on Monday.
The majority of reported issues were with connecting to the service and sending messages across the US, UK and the rest of the world.
Slack is utilised by companies to allow employees to communicate remotely and share resources with ease.
Slack, the popular platform which is used by many people working from home, has crashed for tens of thousands of users around the world
It has more than 75million daily users around the world. At 3:14pm GMT the company acknowledged it was having issues.
It said: ‘Customers may have trouble loading channels or connecting to Slack at this time. Our team is investigating and we’ll follow up with more information as soon as we have it. We apologize for any disruption caused.’
This is the second outage to hit Slack in just a few months.
The platform was experiencing issues in October that, again, left users across the world unable to send or receive messages – and it also happened on a Monday morning.
Slack has become a staple among many businesses that have switched from the physical office to a virtual one during the coronavirus pandemic.
The firm says it currently has some 10 million daily users that rely on the platform to conduct businesses.
However, millions of people returning to work Monday after a long holiday break were unable to access the service or send and receive messages.
Slack has been hit by a mass outage with tens of thousands of users reporting issues using the workplace platform
Messages appeared as if they are sent, but then turned gray within the chat and a ‘can’t send’ notification shortly appeared.
DownDetector shows the largest issues is connecting to Slack, followed by sending messages.
Major cities in the US, like New York, Chicago and Boston, were shown in red on DownDetector’s map – meaning they are included in the outage.
Reports from the UK, China and other countries also said Slack was not working properly.