ARE you unable to see or update your profile pic on TikTok? Here’s how to check if this has happened to you, and what can you do to fix it
ARE you unable to see or update your profile pic on TikTok?
Here’s how to check if this has happened to you, and what can you do to fix it.
How to check your TikTok profile picture is not showing
Some users of social media app TikTok have been experiencing an issue relating to their profile picture, with some unable to update them.
Others have found their profile picture simply isn’t showing at all.
Thankfully, it’s easy to check whether your profile is experiencing this issue.
To navigate to the profile picture options, try the following steps:
Some users of video sharing app TikTok have been experiencing an issue on the app where they can’t update their profile picture, or it’s been replaced with a generic image[/caption]
- Open the app
- Select “Profile” in the bottom right
- Select “Edit Profile”
- Select “Change Photo”
- Select “Take a photo” or “Upload photo”.
Once you’ve selected your profile picture it should be visible on your profile.
If it still isn’t appearing, try restarting your app.
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If the issue persists it may be a server issue, and you can check to see whether the TikTok servers are down.
How to fix if your TikTok profile picture is not showing
TikTok profile pictures can be changed as often as you want, and will be displayed on your profile page, as well as next to any posts you share just like on Facebook and Instagram.
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But if yours has disappeared, don’t despair, as there are a few different fixes you can try.
Restart the app
Start by restarting the app.
The old “turn it on and off again” technique sounds like an obvious one, but it’s a go-to tech fix for a reason.
Doing so refreshes your phone and you may find that it’s no longer an issue when you re-open it.
Check the servers
If restarting the app didn’t do the trick, you can always check the servers.
Search whether TikTok servers are down online, as you may need to wait until they’re back up.
Update the app
It could be that your app is simply out of date and could do with an update.
Updates often include fixes for known bugs within apps.
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Try the support team
If you’ve tried these approaches and still aren’t getting any joy, why not contact TikTok’s support team.
You’ll be able to type a question into their help centre, and there are “Popular articles” providing answers to common questions.